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Spotify No Internet Connection: Ways To Fix

Spotify No Internet Connection

Spotify No Internet Connection

Spotify is a popular music streaming service that lets you listen to millions of tracks from hundreds of thousands of artists. At the end of 2019, Spotify had 250 million daily users, of which 113 million are paid, subscribers. In mid July 2020, service officially announced the launch of the service for residents of Russia. Spotify has apps for Android and iPhone and the ability to listen to music via a website.


Users of the well known application often face the case when there’s no Internet on Spotify. During this case, a spotify no internet connection appears, and therefore the restart process itself or other actions don’t result. Below we are going to consider what may well be the rationale for this example. Separately, we’ll provide instructions on what to try and do if service doesn’t see the net or error code four appears.

Музика понад усе - Spotify

Why does Spotify say no internet connection available?

First, let’s work out the matter that might cause the looks of such failures. Knowing why Spotify says
there’s no Internet after you log in, you’ll be able to quickly work out the matter and fix it.
Main reasons:

  1. Windows Firewall action.
  2. Blocking access by an antivirus program.
  3. Incorrect DNS settings.
  4. Incorrect proxy server entry.
  5. Service crashes.


Above are the most reasons why there’s no internet connection on Spotify. But this can be not always
enough because it’s important to understand what to try and do to revive your favorite music application to figure.

Ways to fix Spotify no internet connection available

There are five steps highlighted on restoring service to figure if there’s spotify no internet connection available, and also the system says Check your connection. Let’s consider each of them in additional detail.

Spotify network problem issue

One of the explanations why there’s no Internet in Spotify, and error code 4 appears – the Windows firewall blocks the applying. If service is blocked, the latter doesn’t hook up with the world network, and it remains possible to use it only offline (if there’s a paid version).Additionally: a way to delete an account from a computer.


To unlock the applying, undergo the subsequent steps:

  1. Click on Start and enter the electrical device.
  2. Go to the System and Security section.
  3. Enter Windows Firewall.
  4. Click on Allowed Applications.
  5. Search for Spotify and check the box.
  6. Confirm the action.


Please note that the answer to the error when service doesn’t hook up with the net thanks to a firewall may differ counting on the Windows version.

Disable antivirus or add service to exclusions


Another explanation for why Spotify has no connection is that the action of the antivirus program. to test the version, find the icon of your antivirus on your PC / laptop (bottom right), head to Settings and switch off protection for a particular time. If matters has returned to normal, it’s necessary to feature the applying to the exceptions.


The general algorithm is as follows:

  • Enter the antivirus program interface;
  • Double click on its icon;
  • Find the Exception option.


With AVG on your PC, things is even simpler. First, go to Home, and there are Settings and Components. Next, find the online Shield item and their Exceptions. Please note that the interface of every computer programme is different. Much also depends on the version of the software.

Restart the App or device

  • Check if you’re connected to the network using Wi-Fi or other technology.
  • Try loading another page.
  • Make sure the web is turned on within the settings.
  • Temporarily close up the antivirus if it’s installed.
  • Uninstall Apps

Update Spotify

  • In order to update Spotify, you need to:
  • Open a store on Google Play.
  • Enter Spotify in the search bar
  • Click on the butoon update.

Change network settings

Change DNS settings

In a situation where Internet access is prohibited for Spotify, try changing the DNS settings. Sometime
service doesn’t recognize DNS, so it’s better to specify the server address manually. to create configuraon changes, you would like to travel through the subsequent steps:
Click on Start and enter the panel.

Change proxy settings

If users say that they’ll not log into service there’s no Internet. During this case, try changing the proxy settings. On the forums, many of us note the effectiveness of this step to unravel the matter, take the subsequent steps:

  1. First, log into the Spotify program.
  2. Right-click on the error window and enter Settings.
  3. Click Show advanced settings.
  4. In Proxy data, select Auto Detect from the list and click on Update Proxy.
  5. Select Update Proxy.


After that, restart the applying and check if the matter is gone or not.

Reinstall Spotify

In order to reinstall Spotify you must:

  1. Go to phone settings.
  2. Select the Spotify application
  3. Find Spotify and click on it.
  4. Then select “Clear Data”.
  5. Click reinstall


Then go to Google Play and install the app
If Spotify doesn’t have the web on your PC / laptop or Android or iOS smartphone, don’t panic to unravel the matter, you’ll be able to always use one among the suggested steps. If there’s no result, contact the community on the forum or the support team for help.